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  • Getting Started 🚀
    • Can I use AppScreens for free?
    • What App Stores can I create screenshots for?
    • What are the output devices I can chose from on AppScreens?
    • What Pro features am I using?
  • Tutorial Videos 🎥
    • AppScreens Walkthrough Demo
    • YouTuber Sean Allen - Shows how to create App Store Screenshots from start to finish
    • YouTuber Sean Allen - Walkthrough of AppScreens
    • Design Tutorial: Create screenshots like Uber with AppScreens
    • How To: Overlay images in your Screenshot Set
    • How To: Add your own raw app screenshots
  • Project Setup ⚙️
    • Setup your Project and App
    • Setup your Output Sizes
    • Setup your Project Background
    • Setup your Languages
    • How to change the number of app screens
    • How to add a custom font
    • How to rename a project
    • How to clone / duplicate a project
  • Devices & Screenshots 📱
    •  Apple App Store screenshot requirements - iPhone, iPad, Apple Watch, MacOS & Apple TV
    • ▶ Google Play Store screenshot size requirements for Android - Phones, Tablets, Wear OS, Feature Graphic & Android TV
    • How to upload raw app screenshots
    • Which device should I use between iOS Phones 6.9" (island) or iOS Phones 6.9"?
    • How to change your display device
    • How to create a Google Play Feature Graphic
    • How to create screenshots for Apple Vision Pro
  • Layout Designer 🎨
    • Creating, Reordering, Sizing & Editing Elements (Spacer, Device, Title & Image)
    • What is the layout designer & how does it work?
    • Title & Subtitle Element
    • Device Element
    • Image Element
    • Multiple Layers & Layering Elements
  • Customization ✏️
    • Adding a background gradient
    • How do I change the size of my text title and subtitle?
    • How to restyle your project
    • How do I make my screenshots look like they connect and remove the space between them?
  • Localise 🌏
    • How to localise your screenshot captions
    • How to add localised raw app screenshots
  • Auto Upload ☁️
    • How to obtain credentials for automatic screenshot upload to Apple App Store Connect
    • How to obtain credentials for automatic screenshot upload to Google Play Console
    • Auto Upload Fail & Issues
    • Credentials & Security of Authenticating with the App Stores
  • Export 🖨️
    • Exporting & previewing your finished screenshots
    • PNG export format with Alpha channels or transparencies
  • API 🛠️
    • Do you have an API?
  • Account 🧑‍💻
    • How to change your email address
    • How to transfer a project to a different account
    • Can I create a multi-user account so multiple people have design access to my project?
    • How to delete your account
  • Subscription 💳
    • How do I cancel my subscription?
    • How do I update my payment details?
    • Can I get a business/tax receipt or invoice?
    • How do I get a refund?
  • Support 💬
    • Suggestion or feature request
    • I found a bug!
    • How do I contact you?
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  1. Overview
  2. Subscription 💳

Subscription 💳

  • How do I cancel my subscription?

    Sorry to see you go!If there is something you think we can do better, please let us know. Contact us at hello@appscreens.com.To cancel your subscriptionLog in to your AppScreens account.In the top right-hand corner, click the user dropdown.Select Plan.On ...

  • How do I update my payment details?

    Login to your account on AppScreens. In the top right hand corner click on the user dropdown Select Plan On the line 'Payment' on the right handside, hit Update This will take you through to Stripe where you can update your billing, card & payme ...

  • Can I get a business/tax receipt or invoice?

    Receipts and invoices are emailed via our payment system (Stripe) once purchase is complete. We only charge GST on Australian currency purchases. If you require an Australian GST tax receipt, please email us hello@appscreens.com with your company & G ...

  • How do I get a refund?

    Refund policyNo, we do not offer refunds.Because AppScreens is a SaaS product, Pro/Scale features become available immediately after purchase. This includes the ability to generate screenshots, which carry production and hosting costs for us.You can try A ...

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