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  • Getting Started 🚀
    • Can I use AppScreens for free?
    • What App Stores can I create screenshots for?
    • What are the output devices I can chose from on AppScreens?
    • What Pro features am I using?
  • Tutorial Videos 🎥
    • AppScreens Walkthrough Demo
    • Design Tutorial: Create screenshots like Uber with AppScreens
    • How To: Overlay images in your Screenshot Set
    • How To: Add your own app screenshots
  • Project Setup ⚙️
    • Setup your Project and App
    • Setup your Output Sizes
    • Setup your Project Background
    • Setup your Languages
    • How to change the number of app screens
    • How to add a custom font
    • How to rename a project
    • How to clone / duplicate a project
    • Adding a background gradient
  • Devices & Screenshots 📱
    •  Apple App Store screenshot requirements - iPhone, iPad, Apple Watch, MacOS & Apple TV
    • ▶ Google Play Store screenshot size requirements for Android - Phones, Tablets, Wear OS, Feature Graphic & Android TV
    • How to upload screenshots
    • Which device should I use between iOS Phones 6.9" (island) or iOS Phones 6.9"?
    • How to change your display device
    • How to create a Google Play Feature Graphic
    • How to create screenshots for Apple Vision Pro
  • Layout Designer 🎨
    • Creating, Reordering, Sizing & Editing Elements (Spacer, Device, Title & Image)
    • What is the layout designer & how does it work?
    • Title & Subtitle Element
    • Device Element
    • Image Element
    • Multiple Layers & Layering Elements
    • How do I change the size of my text title and subtitle?
    • How do I make my screenshots look like they connect and remove the space between them?
  • Localise 🌏
    • How to localise your screenshot captions
    • How to add localised app screens
  • Auto Upload ☁️
    • How to obtain credentials for automatic screenshot upload to Apple App Store Connect
    • How to obtain credentials for automatic screenshot upload to Google Play Console
    • Auto Upload Fail & Issues
    • Credentials & Security of Authenticating with the App Stores
  • Export 🖨️
    • Exporting & previewing your finished screenshots
    • PNG export format with Alpha channels or transparencies
  • API 🛠️
    • Do you have an API?
  • Account 🧑‍💻
    • How to change your email address
    • How to transfer a project to a different account
    • Can I create a multi-user account so multiple people have design access to my project?
    • How to delete your account
  • Subscription 💳
    • Can I get a refund?
    • How do I cancel my subscription?
    • How do I update my payment details?
    • Can I get a business/tax receipt or invoice?
  • Support 💬
    • Suggestion or feature request
    • I found a bug!
    • How do I contact you?
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  1. Overview
  2. Account 🧑‍💻

Account 🧑‍💻

  • How to change your email address

    Navigate to appscreens.com and login Under the user drop down menu, click on Account Under Email address, click Update If you signed up using a linked OAuth provider you may need to create a password before updating your email address

  • How to transfer a project to a different account

    Open the project Logout (in the top corner) Login to your new account Save the project.  This will save the project into the new account as well.  If your team only need to view the screenshots and not edit, use the Share ...

  • Can I create a multi-user account so multiple people have design access to my project?

    At the moment this unfortunately is not possible. We are working on a feature to allow teams to collaborate on a single project but this is not yet ready for release. For now you would need to let your team know the project's account details so that they ...

  • How to delete your account

    Navigate to appscreens.com and login Under the user drop down menu, click on Account At the bottom you'll see Danger: Delete Account Click Delete Account  Type in your registered email address and click okay. WARNING: This is permanent. ...

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